Success Stories

Prompt arrival and professional personnel. They explained what they would do and that they would supply the insurance company an itemized list of items.  Very satisfied with the work that was done.

Insured

Very professional and knowledgeable staff that responded quickly to our loss. The equipment was cleaned, inspected, tested and returned quickly that allowed us to open our school  in a matter of a few days.

Commercial Inured (School)

Quick arrival.  Staff was very knowledgeable and easy to work with.

Commercial Insured (Medical)

[Prism Specialties] did an excellent job.  They were professional, thorough and knowledgeable.  Their advice and service was most helpful during a rather difficult time.  They took time to explain each step of their process.  They answered all our questions and worked in tandem with our insurance company.  And they were friendly and easy to work with.  The equipment taken off-site was returned looking like new!

Commercial Insured
(Payment processing company)

Communication was outstanding. Great care was taken in handling my possessions. Attention to detail was suburb. Terrific customer service, for which I am exceedingly grateful.

Insured

Communication was great, polite & professional workers.

Commercial Inured (Hotel)

The professionalism displayed during my obvious family tragic situation. Everything was cleaned and returned with no evidence of my loss.

Insured

Everyone at [Prism Specialties] made us feel like we were their top priority. Communication was always great and we never had a problem. Hands down the best part of dealing with our insurance claim!

Insured

[Prism Specialties was] responsive and very helpful in every aspect from the pack-out after our fire to the delivery of our cleaned articles.

Insured

Prism was consistently responsive, attentive, thoughtful, and helpful throughout the ridiculous experience of losing and rebuilding my home!!

Insured

Amazing personnel. Fast and thorough service. I would absolutely recommend [Prism Specialties].

Contractor

Fantastic and professional as always!  Thank you very much for all you do to help us run smoothly!

Contractor

Friendly, accommodating service that was spot on about arriving when they said they would.

Contractor

Always there when we need them. They are quick to respond, always polite and courteous, and aren’t afraid to handle large jobs and delicate items.

Contractor

Customer friendly and arrived on time with notification!

Contactor

Pick up and delivery,  ability to fix anything needed on the dehumidifiers sent in for repair.

Contractor (Equipment Repair)

After reports are received and I received feedback from other parties Prism Specialties stands behind findings with facts and figures to support determinations.

Adjuster

Prompt Service to policyholder, Accurate reporting of damages and if the item is salvageable or not.  Accurate photos to support the written report of findings. 

Adjuster

Always kind and professional with our customers. Extremely quick turn-around times.

Adjuster

Excellent communication and quick turn around time. Thank you for the great service.

Adjuster

The detailed reports are great.  Very easy to work with [Prism Specialties].

Adjuster

The entire staff was amazing to work with!

Adjuster