About Prism Specialty Restoration
Most restoration companies focus on the building. Prism focuses on everything inside it. Items other companies write off, Prism restores.
For more than 25 years, Prism has restored the items that carry real financial and operational value after a loss which include electronics, artwork, textiles, documents, and commercial equipment. These are the contents that can’t be rebuilt with lumber and drywall, and they require a different level of technical expertise, documentation, and control.
Prism operates through six dedicated specialty divisions: Electronics & Appliances, Art & Collectibles, Textiles & Soft Goods, Documents & Digitizing, Commercial & Large Loss, and Lightning Strike Validation. Each division is built with the tools, training, and protocols required for its category.
Our Mission
To guide you through the protection and restoration of specialty contents with clear communication, technical expertise, and reliable documentation at every stage of the claim.
Our Vision
To be the expert partner of choice for specialty contents restoration across North America.
How Prism Started
Prism wasn’t built by adding services to a general restoration company. It was built by bringing together specialists who had already spent years mastering their categories.
Before operating under the Prism name, four independent companies led their respective fields:
ERS
Electronics Restoration Services
ART
Fine art and collectibles restoration
TEX
Textiles and soft goods restoration
DFD
Document freeze drying and recovery
Backed by EverSmith Brands
Prism is part of the EverSmith Brands portfolio, a franchise development organization focused on scaling specialized service networks.
In practice, this means every Prism location operates within a consistent framework of training, documentation standards, and operational accountability. The inventory records, reporting structure, and turnaround expectations remain consistent across markets.
EverSmith provides the infrastructure that allows Prism to deliver repeatable, claim-ready results regardless of location. This standardized approach is particularly valuable for large-loss and multi-location projects, where consistent documentation, reporting, and operational execution are critical.
Who We Work With
Prism is built as a B2B-first operation. Our intake systems, documentation standards, and communication workflows are designed around the professionals managing the claim.
Contractors and Adjusters
Restoration contractors and insurance adjusters are our primary partners. They rely on Prism for structured intake, documented item tracking, and clear reporting that supports decision-making throughout the claim lifecycle.
Insurance Carriers
Insurance carriers depend on accurate restore-vs-replace evaluations, photo-documented inventories, and consistent reporting. Prism’s process is designed to support those requirements and reduce friction in claim resolution.
Homeowners and Business Owners
If you’ve been referred to Prism, you’re in the right place. As a Homeowner and Business owner, your items are handled by trained specialists using controlled processes designed to protect, document, and restore what matters most.
Trained, Credentialed, and Accountable
Every Prism division operates under documented training standards and industry certifications specific to its specialty category.
Each Prism division operates under documented training standards and industry-recognized certifications specific to its category, ensuring work is performed by technicians with focused expertise, not generalists.
From electronics diagnostics to textile processing and fine art handling, every item is evaluated and restored using methods appropriate to its material, function, and value. This category-specific approach supports more accurate restorability decisions, consistent outcomes, and reporting that holds up under claim review.
Ready to Work with Prism?
When specialty contents are involved, the process matters. Submit a claim to ensure your items are documented, tracked, and restored correctly from the start.
Own a Prism Franchise
The specialty contents restoration market continues to grow, and Prism is structured to serve it at scale.
Operators with experience in restoration, insurance, or the trades are well-positioned to succeed within the Prism network. The model is built around specialization, not generalization and supported by systems, training, and operational standards designed for long-term growth.
